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eX Podcast

I’ve started this podcast because I believe that companies have to think of themselves as employment brands if they hope to attract and retain talent. B2E (Business to Employee) branding gives a real competitive advantage to organizations that have the desire to bring the EX to life.

This podcast brings a different lens to the employee experience: a brand and customer experience angle, rather than a traditional HR angle.

Our guests, all thought leaders and disruptors in the EX space in their own way, come to this show to debate, discuss and share best practices on the key components that foster employee engagement and strengthen company culture; and also to spark the conversation on how to create positive employee experiences.

In our episodes, we cover multiple topics that touch and impact the employee experience, such as:
- the key components of a positive employee experience
- office space design and its impact on the company’s culture
- the employee journey map
- how design thinking, collaboration and innovation are intertwined
- employer branding
- employee engagement tools and measurement
- the place of technology in the employee experience.

If you're looking for in-person interactions with some of our guests, check out our series of local eX Summit events.

  1. All Episodes
  2. Ep. 14: Your Employees Are Your Greatest Differentiator

Ep. 14: Your Employees Are Your Greatest Differentiator

Sep 4, 2017

Your people are more important than your products or services for your long-term success.
 Every day, they drive out of your parking lot carrying institutional knowledge about how your business operates. If your culture engages them to stay and contribute, your ability to build and sustain a culture that thrives in today’s world of hyper-change increases.

Today’s guest is Sarah Guay, Director of Organizational Effectiveness at American Savings Bank in the beautiful state of Hawaii.
I really wanted to have Sarah on this show to share her story and tell our audience that it is possible in a highly regulated and traditionally conservative industry to develop a real EX strategy.

Today with Sarah you will learn:

- How Sarah led a successful employer branding and EX initiative.
- Which best practices and lessons she brought from past experiences to American Savings Bank, and what have been her main obstacles
- How challenging talent acquisition is in Hawaii, or in other remote locations, and how companies can respond to these challenges.

This episode is brought to you by Fusion Alliance. Fusion Alliance delivers holistic solutions fusing together data, digital and technology to redefine customer experiences and move your ideas to execution. That’s why businesses across multiple industries have relied on Fusion’s expertise and partnership for over 25 years. 

If you want to send me feedback, suggestions for future topics or guests, you can reach me at svincent@exsummit.com or on Twitter @eX_Summit. 

Thanks for listening.