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eX Podcast


I’ve started this podcast because I believe that companies have to think of themselves as employment brands if they hope to attract and retain talent. B2E (Business to Employee) branding gives a real competitive advantage to organizations that have the desire to bring the EX to life.

This podcast brings a different lens to the employee experience: a brand and customer experience angle, rather than a traditional HR angle.

Our guests, all thought leaders and disruptors in the EX space in their own way, come to this show to debate, discuss and share best practices on the key components that foster employee engagement and strengthen company culture; and also to spark the conversation on how to create positive employee experiences.

In our episodes, we cover multiple topics that touch and impact the employee experience, such as:
- the key components of a positive employee experience
- office space design and its impact on the company’s culture
- the employee journey map
- how design thinking, collaboration and innovation are intertwined
- employer branding
- employee engagement tools and measurement
- the place of technology in the employee experience.

If you're looking for in-person interactions with some of our guests, check out our series of local eX Summit events.

Jul 10, 2017

Appirio is a global services company that helps customers create next-generation Worker & Customer Experiences using the latest cloud technologies. For Stephen Pruden, Appirio's Sr. Vice President of Human Resources, "happy workers make happy customers. It’s a virtuous cycle, where success creates success."

In this episode with Stephen, you will learn:

- The importance of worker or employee journey map.
- How worker communication is critical to the experience.
- What worker engagement and measurement means to the organization.
- What's the role of technology, especially with a remote workforce.
- How employee experience and customer experience are intertwined
- What’s Appirio’s Worker Experience Tour is all about.

This episode is brought you by MOLD. Mold is a full-service brand agency that works with artists, writers and creatives to help its clients increase sales, book more gigs and boost audience engagement. Its creative team of graphic designers, videographers, writers and brand managers work together to make sure that every time a client’s name is seen or heard, it shines.

If you want to send me feedback, suggestions for future topics or guests, you can reach me at svincent@exsummit.com or on Twitter @eX_Summit. 

Thanks for listening.